Client Success Coach
New
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Limitless AgencyDigital Marketing
United States. Canada. United Kingdom, 9:00 AM – 6:00 PM ET, Monday–FridayFull-TimeEntry
Salary$55,000–$70,000 USD/year
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Job Details
- Required Skills
- Digital MarketingSlackCoachingAccount Management
Requirements
- Experience in client success, account management, and/or coaching, ideally in a digital marketing or agency setting.
- High emotional intelligence with the ability to build trust and handle difficult conversations.
- Strong technical understanding of digital marketing, social media advertising, and agency business models.
- Excellent written and verbal communication skills.
- Highly organized with systems for managing up to 60 concurrent client relationships.
- Self-motivated and capable of setting high standards independently.
- Ability to work in a fast-paced, high-growth environment.
- Familiarity with GoHighLevel, ClickUp, and Slack is a plus.
- Prior experience with performance-based compensation structures is a plus.
- Ability to work 9:00 AM – 6:00 PM ET, Monday–Friday.
Responsibilities
- Conduct welcome calls and onboarding sessions to set expectations and establish rapport.
- Perform initial strategy calls to understand client goals, niche, and growth stage.
- Manage the full client journey from program onboarding through completion.
- Conduct regular check-in calls and monitor client progress to proactively identify disengagement.
- Provide strategic advice and technical troubleshooting related to the Limitless Agency system.
- Maintain consistent communication via Slack and track tasks/milestones in ClickUp.
- Drive retention goals by re-engaging at-risk clients and presenting upsell opportunities.
- Participate in daily team standups and collaborate on program updates.
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