Senior Product Manager, PolicyCenter
New
J
JobgetherInsurance Tech
Based in United StatesFull-TimeSenior
SalaryBase salary range of $148,000–$254,000
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Job Details
- Experience
- 5–8 years
- Required Skills
- Product ManagementData modeling
Requirements
- 5–8 years of product management experience, including experience with enterprise B2B SaaS products serving large customers.
- Direct experience in property and casualty insurance, ideally across policy administration, underwriting, rating, forms, endorsements, renewals, or quoting.
- Demonstrated ability to deliver meaningful product capabilities end-to-end, from problem discovery through launch and adoption.
- Strong technical fluency, with the ability to understand complex policy administration applications, read API contracts, reason about data models and rating logic, and engage substantively with senior engineers.
- Excellent written and verbal communication skills, with the ability to translate between customer needs, product specifications, and technical implementation details.
- Collaborative approach and comfort working alongside senior product leaders and cross-functional teams while bringing a clear point of view when needed.
- Familiarity with major insurance platforms such as Guidewire InsuranceSuite, Duck Creek, Majesco, or comparable solutions is strongly preferred.
- Exposure to AI/ML or agentic capabilities in production products is an advantage.
- Experience with cloud or SaaS migration involving a large installed base of on-premises customers is a plus.
- Background working with underwriting, actuarial, or product management stakeholders at an insurance carrier is desirable.
- Previous experience as an engineer, solutions architect, business analyst, or implementation consultant on core insurance systems is also valuable.
Responsibilities
- Own a defined area of the policy administration product end-to-end, from customer discovery and problem definition through prioritization, delivery, launch, and adoption.
- Run the discovery-to-delivery cycle by engaging with insurance carriers, documenting customer problems, developing product specifications, and partnering with engineering and design.
- Contribute evidence and a clear product perspective to roadmap and prioritization decisions, including evaluating where AI and LLM capabilities can improve underwriting and policy workflows.
- Build trusted relationships with underwriting, product, IT, and other carrier stakeholders and translate customer insights into product investments.
- Work closely with engineers and architects on scope, sequencing, technical trade-offs, APIs, data models, rating logic, integrations, and cloud delivery decisions.
- Coordinate with product teams across billing, claims, cloud infrastructure, rating, and underwriting integrations to ensure a consistent broader carrier experience.
- Partner with field and support teams to understand production issues, assess customer impact, and determine the appropriate path forward through fixes, configuration guidance, or new product capabilities.
- Define and monitor meaningful product success metrics such as quote-to-bind time, straight-through processing, underwriting cycle time, renewal retention, and customer satisfaction.
- Maintain clear product specifications, communicate trade-offs, document decisions, and use measurable outcomes to guide future product investments.
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