Senior Business Systems Analyst (Salesforce)
New
Z
ZscalerCloud Security
Remote - IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 6–8 years of IT professional experience
- Required Skills
- Business AnalysisSalesforce
Requirements
- 6–8 years of IT professional experience in software development with a focus on system software
- 5+ years of experience on Salesforce.com, Sales Cloud, and Experience Cloud platforms
- Proven experience driving system implementation, agile project management, and data flow
- Experience implementing top-of-the-funnel processes such as lead, account, and partner relationship management
- Foundational understanding of AI/ML technologies
- Deep knowledge of implementing complex processes including account management, opportunity management, and partner management processes
- Availability to support business-critical production issues 24x7 when necessary
- Sales Cloud / Experience Cloud Certification or direct implementation experience
Responsibilities
- Serve as a process and systems leader with deep ownership of how GTM strategy is operationalized across tools, workflows, and data models
- Propose and lead initiatives to implement new processes and optimize existing technologies and methodologies that enhance GTM experience and simplification
- Lead business and functional requirements while defining and prioritizing scoping
- Partner with cross-functional stakeholders to understand business needs, translate them into functional and technical designs, and handle intakes and troubleshooting in a timely manner
- Lead the end-to-end implementation, evolution, and optimization of GTM process and workflows in Salesforce
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