Director, Account Management, Corporate
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AlphaSenseMarket Intelligence
Remote - United StatesFull-TimeDirector
Salary$167,000 — $193,000 USD
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Job Details
- Experience
- 7+ years of experience in sales, account management, or client success, with at least 3 years in people management
- Required Skills
- SaaSAccount Management
Requirements
- 7+ years of experience in sales, account management, or client success.
- Minimum 3 years of experience in people management.
- Experience managing seven-figure deals and strategic account servicing.
- Proven track record in renewal negotiations.
- Strong aptitude for working in a technical SaaS environment.
- Experience operationalizing the customer journey.
- Strong rapport-building and consultative relationship skills.
- Excellent oral, written, and presentation skills.
- Ability to thrive in a dynamic, entrepreneurial environment.
- Willingness to travel as needed.
Responsibilities
- Lead and mentor a team of 8-10 Account Managers to achieve and surpass renewal targets.
- Drive customer outcomes by improving renewal rates, reducing churn, and expanding revenue.
- Manage revenue growth, forecasting, and provide performance visibility to leadership.
- Coach team members on call techniques, best practices, and professional accountability.
- Collaborate with sales and customer success teams to drive growth and product adoption.
- Recruit and develop top talent to scale the account management function.
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