Account Manager, Corporate
New
A
AlphaSenseSaaS, Market Intelligence
Remote - United States, Eastern/CentralFull-TimeMiddle
Salary$96,000 — $120,000 USD
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Job Details
- Required Skills
- Customer SuccessSaaSAccount ManagementRelationship management
Requirements
- Proven experience managing and growing relationships within Fortune 1000 clients
- Knowledge of best practices for client engagement within a SaaS environment
- Strong business acumen and commitment to effective processes
- Exceptional oral, written, and presentation skills
- Ability to build instant rapport with new people
- Capacity to distill and explain complex issues in simple terms
- Self-motivated, energetic, and intellectually curious
- Commitment to grit, work ethic, and initiative
Responsibilities
- Maximize retention rate across the book of business
- Drive adoption of AlphaSense solutions to uncover new opportunities and exceed revenue goals
- Identify revenue at risk to prevent churn and forecast retention rates
- Collaborate with Account Executives to identify and pursue growth opportunities
- Cultivate relationships with users and key stakeholders to ensure status as a business partner
- Conduct business reviews with key stakeholders
- Perform proactive outreach with relevant information for the user base
- Serve as the primary point of contact for client queries and relationship updates
- Gather and circulate value stories and product feedback internally
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