Patient Intake & Scheduling Coordinator
New
S
SuperStaffHealthcare Administration
Pampanga, Central Luzon, Philippines, Night shiftFull-TimeMiddle
SalaryPhp 30,000 - 34,500 all in
Apply NowOpens the employer's application page
Job Details
- Languages
- Strong verbal and written English skills
- Required Skills
- Customer serviceData entry
Requirements
- Excellent customer service and patient communication skills.
- Strong verbal and written English skills for daily interaction.
- Proven ability to multitask in a fast-paced, patient-facing environment.
- Strong organizational skills for timely follow-ups and accurate scheduling.
- High attention to detail in data entry and documentation.
- High school diploma or equivalent required.
- Experience in healthcare intake, patient scheduling, or medical front-desk operations (preferred).
- Familiarity with insurance verification processes (preferred).
- Experience working with EMR or patient management systems (preferred).
- Healthcare administration or related coursework (advantageous).
Responsibilities
- Answer inbound calls and respond to inquiries regarding services and appointments.
- Conduct outbound calls to leads and follow up on online bookings to secure required information.
- Collect and document accurate patient demographic and insurance details.
- Verify insurance acceptance prior to appointment scheduling.
- Coordinate with insurance verification teams to ensure appropriate booking.
- Collaborate with physical therapists to manage patient scheduling and rescheduling.
- Schedule evaluations and follow-up appointments up to 4–6 weeks in advance.
- Maintain accurate patient charts and data to support clinical and billing workflows.
- Track patient status systematically to prevent missed follow-ups or dropped leads.
View Full Description & ApplyYou'll be redirected to the employer's site
