Associate Sales Engineer, SE Desk - TOLA
New
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JobgetherIoT, Cloud Software
Candidates located within the TOLA region of the United StatesFull-TimeEntry
SalaryAnnual on-target earnings (OTE) range of $77,350–$104,000 USD
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Job Details
- Experience
- 1+ year
- Required Skills
- Artificial IntelligenceIoTRESTful APIsComputer VisionNetworking
Requirements
- Bachelor’s degree in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or a related discipline.
- Preferred 1+ year of experience working directly with customers in a pre-sales, technical support, or similar customer-facing capacity.
- Ability to explain complex technical concepts clearly to non-technical audiences.
- Basic understanding of electronics and electrical systems.
- Working knowledge of at least one of the following areas: cloud software, networking, automation, or control systems.
- Strong curiosity about how businesses operate and how technology can improve real-world workflows.
- Excellent communication and interpersonal skills, with the ability to build genuine customer relationships.
- Strong problem-solving skills and the ability to quickly understand customer requirements and translate them into appropriate technical solutions.
- Ability to collaborate effectively with Account Executives, product teams, and other cross-functional stakeholders.
- Strong willingness to learn new technologies and develop expertise across hardware, software, cloud, and connected systems.
- Must reside within the specified TOLA region of the United States.
Responsibilities
- Develop deep expertise in the platform's products and technologies, including IoT, AI, computer vision, connected devices, and solutions for physical operations.
- Conduct efficient customer discovery to understand business needs and provide clear answers to technical questions.
- Provide technical coverage for Account Executives and the broader sales organization, including standard demonstrations and temporary technical support.
- Explain device installation and deployment requirements clearly enough to guide prospects and customers remotely.
- Educate customers and prospects on API capabilities and develop scripts using the platform API for testing environments when required.
- Act as a technical advocate for Account Executives, prospects, and customers during internal technology discussions.
- Serve as a liaison between sales and product teams by communicating customer feedback, technical requirements, and market needs.
- Help identify and engage appropriate customers for beta programs based on product and customer needs.
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