VP, Business Operations
New
J
JobgetherHealthcare
Fully remote work from anywhere in the United States.Full-TimeVp
SalaryBase compensation range of $165,000–$200,000 USD, with compensation listed up to $200,000.
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Job Details
- Required Skills
- SQLBusiness IntelligenceFinancial analysisLookerProcess improvement
Requirements
- Demonstrated experience in workforce or capacity planning, forecasting supply and demand, or scaling service delivery teams.
- Proven ownership of complex operational programs with direct accountability for outcomes like revenue, gross margin, or utilization.
- Strong analytical fluency with ability to investigate performance, identify trends, and translate data into action.
- Strong business and financial acumen regarding operational decisions, revenue, and unit economics.
- Demonstrated ability to influence stakeholders without direct authority and align leaders.
- Strong self-direction and prioritization skills for managing multiple workflows.
- Track record of transforming complex or manual processes into documented, repeatable operating systems.
- Practical experience using AI for operational analysis, automation, or process improvement.
- Hands-on operating style including ability to build lightweight solutions and test processes.
- Excellent executive communication skills to present recommendations and tradeoffs.
- Experience with SQL, Google Apps Script, Looker, BI tools, or building internal tools is a plus.
- Experience in telehealth, behavioral health, K-12, or health plan partnerships is a plus.
Responsibilities
- Own workforce management across clinician capacity planning, retention, utilization, and credentialing throughput.
- Take direct accountability for revenue, gross margin, and unit economics.
- Analyze operational and financial data to identify performance trends, root causes, risks, and opportunities.
- Establish performance management processes and clear KPI visibility.
- Oversee operational workflows and service levels in partnership with clinical leadership.
- Continuously optimize access, utilization, retention, and cost efficiency.
- Build capacity planning systems for supply and demand management.
- Turn manual operational activities into documented, repeatable, scalable systems.
- Identify opportunities to use AI and automation to improve operational efficiency.
- Manage a broad operational backlog and present recommendations to executive stakeholders.
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