- Partner with go-to-market teammates on discovery, solution design, technical validation, and customer-facing problem solving throughout the sales process.
- Assess workloads, architecture needs, infrastructure constraints, performance expectations, and implementation tradeoffs to translate requirements into solutions.
- Lead technical conversations, answer deep product and infrastructure questions, and demonstrate platform fit.
- Identify technical gaps, dependencies, and delivery risks early to address them before they become customer problems.
- Build demos, solution briefs, technical collateral, playbooks, and FAQs to make the technical sales motion more scalable.
- Turn customer feedback, objections, and recurring requirements into actionable input for roadmap, product improvements, and packaging.
- Support onboarding and expansion to ensure customers get from signed deal to successful usage quickly.
- Build lightweight processes, documentation, and workflows to make solution work more visible and repeatable.
- Use AI tools aggressively to accelerate research, solution development, documentation, and technical communication.
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