Business Systems Administrator
New
R
Raptor TechnologiesSchool Safety SaaS
Remote - USContractMiddle
Salary not disclosed
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Job Details
- Experience
- 3-5 years
- Required Skills
- Business AnalysisSalesforceMicrosoft OfficeData management
Requirements
- Bachelor's degree in Information Systems/Technology or related discipline or job-related experience equivalent to 3-5 years.
- At least 3+ years of relevant professional experience in a role that supports internal business systems.
- Must have a Salesforce certification.
- Proficient user of Microsoft Office products.
- Exceptional communication and collaborative skills.
- Strong attention to detail with organizational skills.
- Critical thinking and excellent problem-solving skills.
- Knowledge or administrator certification in Salesforce, CPQ, Conga, Gainsight, or Clari.
- Ability to work with different management levels.
Responsibilities
- Respond to, research, and resolve issues with internal applications including Salesforce, Salesforce CPQ, Outreach, Gainsight, and Conga.
- Perform system administrator functions such as user, profile, role, and permission management.
- Support departmental subject matter experts with reporting, dashboards, and data loads.
- Develop relationships with business and technical stakeholders to document, design, and implement efficient business solutions.
- Collaborate with business leaders to connect them to data, key measurables, and analytics.
- Support and lead the identification and implementation of new system features to increase adoption and automation.
- Assist with quality assurance and testing of new system deployments and changes.
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