IT Project Manager
New
I
Intelligent Technical SolutionsManaged Services
Philippines, 8:00 AM to 5:00 PM PSTFull-TimeMiddle
SalaryPay rate starts at $8.93/hour and vary by experience and location.
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Job Details
- Languages
- Excellent command of the English language both spoken and written
- Experience
- 3+ years of project management experience within a Managed Services Provider (MSP) or IT consulting firm
- Required Skills
- Project ManagementCybersecurityAzure
Requirements
- 3+ years of project management experience within a Managed Services Provider (MSP) or IT consulting firm.
- Proven success managing multiple concurrent client projects of varying scope and complexity.
- Strong understanding of IT infrastructure, networking, cloud technologies (especially Microsoft 365 and Azure), and cybersecurity best practices.
- Experience managing client onboarding, technology refresh, or environment migration projects.
- Proficiency with ConnectWise Manage and documentation tools like IT Glue.
- Excellent command of the English language both spoken and written.
- Stable home office setup including computer (min 8GB RAM, Windows 11/macOS 12+), minimum 5 Mbps internet speed, noise-canceling headset, and HD webcam.
- Smartphone capable of installing Microsoft Authenticator.
- Available to work full time 40 hours a week: 8:00 AM to 5:00 PM PST (Monday to Friday).
Responsibilities
- Plan, coordinate, and deliver IT projects for SMB clients such as server/cloud migrations, security stack deployments, and network infrastructure upgrades.
- Manage multiple concurrent projects using ConnectWise Manage.
- Define project scope, tasks, timelines, and resource assignments using ITS templates and standards.
- Track and communicate project milestones, dependencies, and risks with clients and internal teams.
- Ensure seamless handoff to Service Delivery or Support once projects are completed.
- Serve as the primary point of contact for clients during project execution, ensuring consistent communication and expectation management.
- Partner with Account Managers, vCIOs, and Technical Leads to align project objectives with client needs.
- Coordinate efforts across engineering, procurement, and service delivery teams to maintain accountability and progress.
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