Case Manager Assistant
New
W
WOW Remote TeamsLegal Services
United StatesFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Problem SolvingTime ManagementWritten communicationVerbal communication
Requirements
- Previous experience in a Case Manager role or similar client-facing position
- Strong ability to manage multiple tasks and priorities simultaneously
- Excellent written and verbal communication skills
- Highly organized with strong attention to detail
- Self-starter mentality with a proactive and go-getter attitude
- Ability to work independently in a remote environment
- Positive, upbeat personality with a client-first mindset
- Experience working in legal services or a related industry is a plus
- Proven ability to handle sensitive information with professionalism
- Strong problem-solving skills and ability to think ahead
- Comfortable working in a fast-paced, dynamic environment
Responsibilities
- Manage and oversee client cases from initiation through resolution, ensuring timelines and expectations are met
- Maintain consistent and clear communication with clients, providing updates and addressing inquiries promptly
- Coordinate with internal teams to ensure all case-related tasks are progressing efficiently
- Track case progress, documentation, and deadlines with strong attention to detail
- Identify potential issues early and take initiative to resolve them proactively
- Deliver a high level of client service, ensuring a positive and professional experience
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