Tenant Law Case Manager – Virtual Assistant

New
RemoteFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Experience
At least 2 years
Required Skills
Customer serviceTime Management

Requirements

  • At least 2 years of Case Manager or similar legal experience in California Tenant Law.
  • Hands-on experience handling California Tenant Law cases.
  • Strong understanding of California Tenant Law terminology, procedures, and documentation.
  • Experience managing cases from intake through resolution.
  • Strong client communication and customer service skills.
  • Excellent organizational and time-management skills.
  • Experience with legal case management software.
  • Strong written and verbal communication skills in English.
  • Ability to work independently in a fully remote environment.

Responsibilities

  • Manage and maintain tenant law cases throughout the case lifecycle.
  • Maintain regular communication with clients and provide timely case updates.
  • Monitor case progress and ensure all necessary documents and information are obtained.
  • Assist with client intake, case organization, and follow-up.
  • Collect, organize, and maintain case-related documents and records.
  • Assist attorneys with case preparation, deadlines, and administrative tasks.
  • Maintain accurate and organized electronic case files within the case management system.
  • Coordinate appointments, communications, and other case-related activities.
  • Ensure timely follow-up with clients, attorneys, and other parties involved in the case.
  • Provide general administrative and virtual support to the legal team.
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