Virtual Assistant
New
R
Real Estate AlphaReal Estate
United States, Eastern TimeFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- Customer serviceGoogle SheetsReportingData entry
Requirements
- 2+ years of experience in a virtual assistant, customer service, or property management admin role.
- Strong phone presence and clear, neutral English communication.
- Proficiency in Google Sheets, including formulas and filters (pivot tables are a plus).
- Ability to read and interpret reports to identify trends or issues.
- Highly adaptable and able to switch between calls, admin work, and reporting.
- Excellent written and verbal English communication skills.
- Reliable internet connection and a quiet space for calls.
- Availability during core U.S. business hours (Eastern Time).
- Property management or real estate experience is preferred but not required.
Responsibilities
- Answer and place phone calls with tenants and residents regarding leasing, maintenance, and general inquiries.
- Manage inbound leasing and prospect inquiries, including scheduling showings and lead follow-up.
- Handle day-to-day administrative tasks such as email correspondence, calendar management, and data entry.
- Maintain and update property-related Google Sheets like rent rolls and task trackers.
- Interpret occupancy, maintenance, and financial reports to summarize key takeaways for leadership.
- Adapt quickly to shifting priorities and tasks across multiple properties.
- Coordinate with the broader VA/EA team on handoffs and shared responsibilities.
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