E-Commerce Virtual Assistant
New
O
Outsource AccessE-commerce
United StatesFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Data AnalysisShopifyCustomer serviceWordPressGoogle Workspace
Requirements
- Understanding of e-commerce KPIs for various channels.
- Ability to work independently, propose solutions, and support strategic business decisions.
- Strong attention to detail and organizational skills.
- Experience with Amazon Seller Central.
- Experience with Shopify.
- Experience with WordPress.
- Proficiency in Google Workspace.
- Proficiency in Monday.com.
- Proficiency in GoParrot.
- Access to a dedicated remote home office.
Responsibilities
- Develop a differentiated product strategy for DTC, Amazon, and other retail marketplaces.
- Manage and optimize product listings on SlimeKitchen.com and Amazon, ensuring accurate details, images, and pricing.
- Monitor and respond to customer inquiries on e-commerce platforms.
- Process customer requests, returns, and refunds following company guidelines.
- Generate and compile weekly sales reports via platforms like GoParrot, Square, and Amazon Seller Central.
- Track product availability, flag low-stock items, and interpret data to support strategic business decisions.
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