Senior Analyst, Commercial Effectiveness
New
J
JobgetherHealthcare commercial operations
Based in the United StatesFull-TimeSenior
Salary$79,000–$127,650
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Job Details
- Experience
- 4 years of professional experience with a Bachelor's degree, or 6 years with an Associate's degree
- Required Skills
- Data AnalysisProject CoordinationMicrosoft ExcelStakeholder managementReportingProcess improvement
Requirements
- Bachelor’s degree with at least 4 years of professional experience, or an Associate’s degree with at least 6 years of professional experience.
- Experience supporting operational programs for field-based organizations, such as fleet, safety, mobility, vendor credentialing, or field enablement.
- Strong analytical capabilities, including experience creating metrics, dashboards, scorecards, and recurring performance reports.
- Advanced working knowledge of Microsoft Excel, including pivot tables, lookups, formulas, and data analysis.
- Excellent written and verbal communication skills.
- Experience developing and maintaining standard operating procedures, policies, documentation, and training materials.
- Strong project coordination skills with the ability to manage multiple priorities, stakeholders, deadlines, and deliverables independently.
- Proven ability to collaborate effectively with cross-functional teams and external vendors.
- Strong attention to detail, organization, time management, and problem-solving skills.
- Sound judgment and discretion when handling sensitive information.
Responsibilities
- Own day-to-day fleet and SAFE Fleet operations for the field sales organization, including mailbox management, vehicle replacements, and safety initiatives.
- Manage the full lifecycle of mobility services, including provisioning, employee support, device replacement, vendor coordination, and issue resolution.
- Produce, analyze, and distribute recurring and ad-hoc operational reports, including CPMM and SAFE Fleet Ambassador scorecards, to identify trends, risks, and improvement opportunities.
- Support commercial effectiveness projects and special initiatives by coordinating deliverables, stakeholders, timelines, communications, and follow-up activities.
- Lead training, learning management system onboarding, and knowledge-transfer activities related to fleet and mobility processes.
- Develop clear communications and enablement resources to ensure field teams understand relevant processes, policies, and requirements.
- Partner with internal stakeholders and external vendors to monitor service levels, maintain policy adherence, and resolve operational issues in a timely manner.
- Develop, maintain, and continuously improve policies, standard operating procedures, and governance frameworks.
- Identify operational, access, safety, and compliance risks and support the implementation of mitigation strategies.
- Translate operational data into actionable insights for field teams and leadership.
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