Outbound Performance & Client Success Lead
New
P
PavagoOutbound Lead Generation
Colombia, U.S. Time Zone Overlap RequiredFull-TimeLead
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Lead GenerationAccount ManagementCRM
Requirements
- Experience managing client accounts within a cold email, outbound lead generation agency, or outbound-focused startup.
- Hands-on understanding of cold email campaigns, deliverability, inbox placement, and sender reputation.
- Proven experience diagnosing and improving underperforming outbound campaigns.
- Strong cold email copywriting and messaging skills.
- Experience optimizing targeting, personalization, and sequences.
- Proficiency in using outbound tools, automation platforms, CRMs, and reporting dashboards.
- Practical experience using AI tools to improve outbound workflows.
- Strong analytical and troubleshooting skills.
- Excellent written and verbal English communication skills.
- Availability during U.S. time zone overlap.
Responsibilities
- Serve as the primary point of contact for 20–30 active clients, leading check-ins and performance reviews.
- Own campaign configuration including domain/inbox setup, targeting, and messaging.
- Monitor and troubleshoot deliverability, sender reputation, and technical outbound infrastructure.
- Diagnose and optimize underperforming campaigns by testing subject lines, hooks, and sequences.
- Build and improve internal SOPs, playbooks, and operational workflows for scaling.
- Collaborate directly with founders to provide visibility into client health, risks, and performance trends.
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