Medical Records & Legal Request Specialist
New
S
Staffing for DoctorsHealthcare
PhilippinesFull-Time
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Microsoft ExcelData entry
Requirements
- Proven experience with high-volume, repetitive, and fast-paced work environments.
- High computer literacy and ability to work simultaneously across multiple SaaS platforms and EMRs.
- Deep understanding of HIPAA guidelines, patient privacy laws, and legal nuances of medical release forms.
- Demonstrated proficiency in Microsoft Excel for data tracking and status logging.
- Professional written and verbal English skills for communication with patients, legal teams, and medical offices.
- Ability to manage tasks efficiently within a priority-based workflow system.
Responsibilities
- Efficiently upload, email, and fax patient medical records and lab reports in response to authorized requests.
- Process legal record requests from law firms, attorneys, and courts, reviewing HIPAA-compliant authorizations and releases.
- Maintain and update a real-time master intake log in Microsoft Excel to track request statuses, pending actions, and fulfillment deadlines.
- Navigate daily across multiple specialized systems including Valant, CoreFax, Hixny, Cognito Forms, and Gab.
- Place outbound calls and respond to inbound inquiries regarding request statuses, missing release details, and verification of authorization.
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