Senior Director, Commercial Operations
New
I
ImpiricusLife Sciences, AI
Atlanta, GA., New York, NY., or Remote, USAFull-TimeDirector
Salary170,000 - 220,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 10+ years
- Required Skills
- Artificial IntelligenceChange ManagementHubSpotAsanaLLMCRM
Requirements
- 10+ years of experience in high-growth environments.
- 5+ years in management consulting (strategy, operations, or GTM focus) or equivalent experience.
- 5+ years of commercialization experience in the pharmaceutical, biotech, or medical device space preferred.
- Demonstrated experience scaling at a venture-backed or high-growth company (3-10x growth).
- Hands-on experience deploying AI agents and building workflows around LLMs.
- Proven ability to operate as a team of one from initiative to scaled playbook.
- Strong program management instincts and ability to drive alignment without formal authority.
- High proficiency with HubSpot or comparable CRM software.
- Experience designing and leading change management and enablement programs.
- Exceptional communication skills, including board-ready deck creation and executive memo writing.
- Structured thinking and analytical approach to go-to-market motions.
Responsibilities
- Own and run core commercial meetings, including setting agendas and tracking decisions.
- Drive HubSpot hygiene and pipeline review discipline in partnership with sales leadership.
- Maintain Asana as the system of record for commercial special projects.
- Manage dependencies across Marketing, Operations, Client Services, Finance, and Compliance teams.
- Lead the commercial team's best practices Center of Excellence.
- Design and run experiments across the commercial funnel to test new go-to-market motions.
- Develop practical playbooks translating pilot successes into repeatable processes.
- Lead change management, enablement programs, and role-based training for new tools and processes.
- Deploy AI agents and build AI-powered workflows to improve commercial team productivity.
- Own commercial compensation design and sales/CS performance evaluation processes.
View Full Description & ApplyYou'll be redirected to the employer's site
