Customer Service Specialist
T
TelemediDigital Healthcare
SerbiaFull-Time
Salary not disclosed
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Job Details
- Languages
- Serbian (native), English (communicative)
- Required Skills
- Microsoft OfficeCustomer service
Requirements
- Serbian language - native
- Communicative knowledge of English
- Experienced in customer or patient service
- Knowledge of the Office system
- An empathetic, understanding, and discreet person
- Accurate and organized
Responsibilities
- Deliver superior customer experience to individuals and business clients by calls and mail
- Register patients for visits and provide them with help in looking for physical clinics
- Contact clinics in order to book visit for patients
- Collect comments from clients and doctors
- Handle complaints, reporting irregularities and deficiencies in consultations to physicians
- Take care of the proper circulation of medical documentation
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