CPS Account Program Manager
New
C
CollibraEnterprise Software
Remote, USAFull-TimeMiddle
Salary$104,000 - $130,000 per year
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Job Details
- Experience
- 5+ years
- Required Skills
- AWSProject ManagementGCPAzureSaaSData management
Requirements
- 5+ years of experience in a technical customer-facing role (TAM, Solutions Engineer, Systems Engineer, or similar).
- Proven experience supporting U.S. federal government customers (civilian, DoD, or IC).
- Strong understanding of enterprise software, SaaS, or cloud-based solutions.
- Solid technical background in data management.
- Knowledge of government hierarchy and operations.
- Experience with cloud platforms such as AWS, Azure, or GCP (GovCloud experience preferred).
- Familiarity with compliance frameworks like FedRAMP and NIST 800-53.
- Ability to explain complex technical concepts to both technical and non-technical audiences.
- Experience working with system integrators.
- Strong business insight, organization, and stakeholder management skills.
Responsibilities
- Serve as the primary point of contact for assigned federal accounts, building trusted relationships with key stakeholders, system integrators, and partners.
- Align Collibra’s services with customer business objectives, technical needs, and mission goals.
- Coordinate cross-functional teams (Sales, Services, Support, Customer Engineering) to ensure successful implementation, adoption, and value delivery.
- Manage project scope, risks, issues, and dependencies across multiple concurrent initiatives.
- Identify and track key customer risk indicators to proactively mitigate performance issues and manage escalations.
- Provide documentation, technical presentations, and briefings for government stakeholders.
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