Bilingual Client Relations and Intake Coordinator

JobgetherLegal Operations

Based in United States, Monday through Friday, 8:30 AM–5:30 PM CST/CDTFull-TimeMiddle

SalaryMonthly compensation range of US$1,142–$1,220.

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Job Details

Languages: Fluent English and Spanish communication skills, both written and verbal.
Required Skills: Customer serviceGoogle WorkspaceCRM

Fluent English and Spanish communication skills, both written and verbal.
Strong customer service experience with a demonstrated commitment to client satisfaction.
Ability to communicate with empathy, professionalism, and cultural sensitivity during high-stress interactions.
Strong active listening and interpersonal communication skills.
Excellent organization, follow-up, and time management abilities.
Experience scheduling appointments, consultations, or client meetings.
Experience managing client records and CRM systems.
Ability to collect, organize, and document detailed client information accurately.
Strong attention to detail and commitment to maintaining accurate records.
Availability to work Monday through Friday during the required Central Time schedule, approximately 8:30 AM–5:30 PM CST/CDT.

Serve as the primary point of contact for prospective clients throughout the initial intake process.
Conduct initial immigration intakes and gather detailed, accurate client information.
Schedule consultations, appointments, and meetings with clients and prospective clients.
Answer and manage urgent inbound calls from prospective clients.
Document, organize, and maintain intake information for attorney review.
Coordinate communication between clients and members of the legal team.
Manage and maintain client information within CRM and case management systems.
Generate and send proposals, agreements, and other related documents.
Collect consultation fees using designated payment platforms.

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