Bilingual Onboarding Coordinator

JobgetherNon-profit, Ministry

Based in United StatesFull-TimeMiddle

Salary not disclosed

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Job Details

Languages: English, Spanish
Experience: At least 2 years of experience in an administrative or coordination role.
Required Skills: CRM

At least 2 years of experience in an administrative or coordination role.
Strong written communication skills in both English and Spanish.
Comfortable learning and using new technologies, digital platforms, CRM systems, and online learning tools.
Strong attention to detail with the ability to manage multiple workflows and deadlines simultaneously.
Proactive problem-solving and decision-making skills.
Ability to communicate clearly, professionally, and empathetically through email and virtual meetings.
Genuine interest in coaching and supporting others via email and Zoom.
Strong organizational skills and the ability to work independently in a remote environment.
Personal commitment to the organization's Christian mission and agreement with its Statement of Faith.

Review volunteer applications and communicate with applicants and references.
Process reactivation requests from former online missionaries and guide them through training.
Use CRM and learning management systems to track application status, training progress, and milestones.
Engage with trainees throughout their learning journey, monitoring progress and expectations.
Review trainee exercises and provide constructive coaching on online ministry approaches.
Place successful graduates into volunteer communities and coordinate transitions with leaders.
Manage application and training inboxes with a one-business-day response time.
Troubleshoot technical issues and escalate complex problems.
Coordinate multiple concurrent processes and maintain accurate records.
Support a positive, encouraging, and professional volunteer experience.

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