Intake Coordinator
V
VyncaHealthcare
Remote - United States. At this time we are only considering applicants in the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah, and Washington., Monday-Friday 8:30am-5:00pm Pacific TimeContractMiddle
Salary$22 – $24 per hour
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Job Details
- Languages
- Bilingual (English/Spanish) highly preferred.
- Experience
- Minimum of 2 years of previous intake or admission experience.
- Required Skills
- SalesforceGoogle Workspace
Requirements
- Minimum of 2 years of previous intake or admission experience in a high call volume environment.
- CMA/CCMA certificate issued by a recognized group.
- Prior experience in a remote role is important.
- Must have a quiet, secure workspace to ensure member privacy.
- 2+ years of experience in palliative care, home health, hospice, and/or hospital discharge planning or case management (highly preferred).
- 2+ years of experience working within or directly with one or more of the large safety net hospitals in the region (preferred).
- Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, with the possibility of evenings and weekends.
- Strong understanding of cultural competency with the target population.
- Medical or business office education or training desired.
- Excellent oral and written communication skills.
- Must have general computer skills and working knowledge of Google Suite and Salesforce.
- Fluency in clinical language demonstrated through education or experience.
Responsibilities
- Facilitates intake, admission, and can assist with outreaching if needed, for incoming patients.
- Provides accurate and ongoing assessment of patient’s status in the admission.
- Provides administrative computer support by maintaining databases, logs, and census sheets.
- Completes insurance eligibility checks and assigns clients to the Clinical Outreach Specialist.
- Works cross-functionally with sales, outreach, care delivery and RCM to facilitate the enrollment workflow.
- Maintains all the documentation involved with the enrollment process by recording all interactions in an operating system.
- Participate in all staff, census and other meetings.
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