Director/Senior Director of Client Services
New
J
JobgetherConsumer Packaged Goods
This is a fully remote U.S.-based leadership opportunity, Aligning with Eastern Time Zone hoursFull-TimeDirector
SalaryCompetitive compensation.
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Job Details
- Experience
- At least 5 years of experience in Revenue Growth Management (RGM) within a global Consumer Packaged Goods (CPG) organization.
- Required Skills
- Project ManagementArtificial IntelligenceBusiness IntelligenceData AnalysisMachine LearningMicrosoft Power BITableauMicrosoft Office
Requirements
- Bachelor’s or master’s degree in a relevant field, or equivalent professional experience.
- At least 5 years of experience in Revenue Growth Management (RGM) within a global Consumer Packaged Goods (CPG) organization.
- Professional experience in one or more of the following areas: Trade Promotions, Pricing, Assortment, or Supply Planning.
- Demonstrated experience managing client-vendor relationships within a software technology environment, preferably involving AI-driven solutions.
- Previous experience managing cross-functional teams and working directly with enterprise clients.
- Strong analytical and critical-thinking abilities, with the capacity to transform complex data into clear insights and actionable business recommendations.
- Experience with data visualization and analytics platforms such as Power BI, Tableau, or comparable tools.
- Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and business audiences.
- Strong requirements documentation skills, including use cases, activity diagrams, sequence diagrams, state charts, data dictionaries, and entity relationship diagrams.
- Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Project, and Visio.
- Ability to travel occasionally based on client or project requirements.
Responsibilities
- Lead end-to-end delivery of business solutions for a defined portfolio of clients, overseeing project management, implementation, and ongoing value realization.
- Build and maintain strong client relationships while acting as the primary liaison between client stakeholders, technical teams, engineers, and subject matter experts.
- Partner with clients to analyze existing business processes and identify opportunities for transformation through technology-enabled solutions.
- Guide stakeholders at different organizational levels through platform capabilities, tailored business solutions, and insights relevant to their business objectives.
- Lead and support cross-functional teams working across artificial intelligence, machine learning, ontologies, inference engines, rules-based systems, and natural language processing.
- Provide business and client-driven input into the ongoing development and enhancement of technology and solution offerings.
- Translate complex datasets and analytical findings into clear business stories, actionable recommendations, and measurable client outcomes.
- Support the broader vision for scalable business process transformation and help identify opportunities to expand and optimize client engagements.
- Establish and maintain clear project documentation, including requirements, use cases, process diagrams, data dictionaries, and other technical or functional documentation.
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