Customer Success Partner - Industrial Vertical
F
First AdvantageBackground Screening
Individual must be authorized and working from the United States., Eastern or Central time zonesFull-TimeMiddle
Salary$75k-$90k per year
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Job Details
- Experience
- 3+ years
- Required Skills
- Microsoft OfficeAccount Management
Requirements
- Bachelor's degree or equivalent work experience.
- 3+ years of proven experience in sales account management.
- Experience managing complex solutions for strategic National or Global accounts.
- Direct experience building relationships with C-level stakeholders.
- Proficiency with MS Office applications (Word, PowerPoint, Excel).
- Strong oral and written communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Demonstrated networking capabilities and professional demeanor.
- 2 years of virtual work experience preferred.
- Ability to work 40-50 hours per week.
Responsibilities
- Develop and maintain strategic sales account plans detailing customer industry and risk history.
- Meet or exceed monthly and annual revenue objectives for named accounts.
- Identify cross-selling opportunities for company products and solutions.
- Prepare and deliver quarterly and annual client business reviews.
- Manage contract renewals, MSAs, SLAs, and statements of work.
- Coordinate with client, operations, and technology teams to maintain service levels.
- Analyze revenue trends and market competitive threats.
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