- Organize and facilitate internal resources to meet customer deliverables on time.
- Coordinate Versa work to ensure completion of deliverables.
- Develop and manage project plans that show the status of key deliverables and risks.
- Work with Versa stakeholders to track customer deliverables accurately.
- Partner with Sales, Customer Success, Product Marketing, Engineering, and Professional Services to support customer satisfaction with Versa solutions.
- Provide customers with guidance and recommendations to maximize the value of Versa solutions.
- Create revenue growth opportunities through upselling and cross-selling.
- Produce monthly, quarterly, and ad hoc reports for customers and Versa stakeholders.
- Engage appropriate internal resources to support successful project implementation and enhancements.
- Document and lead customer engagement information, including critical contacts, statuses, and next steps.
Project ManagementAccount ManagementReporting+3 more