Senior Contracts and Legal Operations Manager
New
O
OutreachSaaS, Enterprise Technology
This is a remote (US) position, U.S. West Coast business hoursFull-TimeSenior
Salary$120,000 - $135,000 a year
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Job Details
- Experience
- Seven (7) or more years of relevant commercial contracts or legal operations experience
- Required Skills
- Project ManagementArtificial IntelligenceSalesforceSaaS
Requirements
- Seven or more years of relevant commercial contracts or legal operations experience.
- Meaningful in-house experience in SaaS or enterprise technology strongly preferred.
- Experience independently negotiating standardized commercial agreements within established templates, playbooks, and escalation frameworks.
- Strong issue-spotting and escalation judgment.
- Experience managing high-volume contract intake or legal queues.
- Strong project management skills across multiple concurrent systems and process initiatives.
- Ability to connect individual workstreams to broader business goals and measurable outcomes.
- Experience developing practical, business-facing process documentation and enablement materials.
- Excellent written and verbal communication, organization, and professional judgment.
- Interest or experience using AI in contracting, legal operations, or business workflows.
- Familiarity with Ironclad, Salesforce, Atlassian Jira, or Mindtickle (nice to have).
- Experience with CLM implementation, configuration, or optimization (nice to have).
Responsibilities
- Provide independent coverage of legal contracting queues during U.S. West Coast hours.
- Triage incoming requests and negotiate commercial agreements including NDAs, MSAs, and Order Forms using established templates and fallback positions.
- Coordinate with attorneys on complex, non-standard agreements and material deviations.
- Own and continuously improve contracting processes, playbooks, and self-service documentation.
- Drive adoption and improvement of contracting processes across Sales, Finance, and Revenue Operations.
- Serve as the primary operational partner to the Business Systems team for CLM, contract repository, and legal technology initiatives.
- Implement and leverage AI tools for contract intake, drafting, negotiation, and workflow automation.
- Deliver data-driven reporting to provide actionable insights for business stakeholders.
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