Sales Operations Manager
New
J
JobgetherSales Operations
Based in NetherlandsFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- SQLSalesforceHubSpotCRMData analytics
Requirements
- 3+ years of experience in sales operations, revenue operations, or a technical operations role.
- Hands-on experience configuring phone systems, dialers, and CRMs.
- Proven experience troubleshooting phone spam, SMS blocking, and deliverability issues.
- Proficiency with spreadsheets, operational data, reporting, and dashboards.
- Understanding of compliance concepts such as A2P 10DLC and consent management.
- Analytical mindset with strong attention to detail and ability to identify broken workflows.
- Comfort working independently to investigate technical root causes.
- Experience in subscription-based business environments is a plus.
- Experience with dialers like Kixie or CallTools, or omnichannel tools like Customer.io/SalesMSG is valuable.
- Familiarity with CRMs like Salesforce or HubSpot, and providers like Twilio or Plivo is beneficial.
- Basic SQL or scripting skills and API/integration experience is an advantage.
Responsibilities
- Own phone and text deliverability by monitoring spam-flag rates, maintaining healthy numbers, and overseeing A2P 10DLC registration.
- Troubleshoot call blocking, text delivery issues, and number reputation with telecommunications vendors.
- Manage and configure sales systems including dialers, CRM integrations, and UTM configurations.
- Build and maintain lead-routing workflows, speed-to-lead rules, and automated lead assignment.
- Oversee tracking and attribution across calls, links, and revenue data.
- Maintain data definitions and pipeline reporting accuracy for sales leadership.
- Build testing infrastructure for structured commercial experiments.
- Implement technical compliance requirements including consent tracking and opt-in flows.
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