People Operations Coordinator
New
P
Pearl TalentMental Health Care
Central Luzon, Philippines. Western Visayas, Philippines. Bogotá, Bogota, Colombia. Mexico City, Mexico City, Mexico. Buenos Aires, Buenos Aires, Argentina. Lima, Callao Region, PeruFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 5+ years
- Required Skills
- Project ManagementTrainingCRM
Requirements
- 5+ years of professional experience in HR coordination, people operations, or employee support.
- Working knowledge of US payroll, PTO, and benefits structures.
- Hands-on experience with CRM or project management platforms like HubSpot, Zoho, Salesforce, Monday.com, or BambooHR.
- Experience coordinating employee onboarding and offboarding, including compliance tracking.
- Experience presenting updates or running training sessions for groups of 30+ people.
- Fluent in English (C1+ CEFR level).
- Stable internet connection with a reliable backup option.
- Preferred: Experience in mental health or medical practice operations.
- Preferred: Experience with EHR or practice management platforms like SimplePractice or TherapyNotes.
- Preferred: Knowledge of HIPAA, insurance credentialing, or US HRIS systems like Gusto or Rippling.
Responsibilities
- Manage HR and operational questions for 100+ clinicians regarding PTO, payroll, and benefits.
- Escalate complex payroll and benefits issues to specialist teams and monitor resolution.
- Facilitate virtual training sessions and updates for groups of 30–40 clinicians.
- Coordinate cross-state clinician onboarding, including state-specific checklists and credentialing support.
- Execute offboarding procedures and maintain accurate personnel records.
- Track compliance milestones such as fingerprinting and insurance payer credentialing.
- Participate in second-round interviews for senior operations and leadership candidates.
- Ensure data handling aligns with HIPAA regulations and state mental health requirements.
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