Epic Patient Access Analyst
New
O
OU HealthHealth IT
This position may be performed remotely from the following locations within the United States of America: Arkansas, Kansas, Missouri, Oklahoma, and Texas.Full-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 0-5+ years
- Required Skills
- Microsoft OfficeEHR
Requirements
- Bachelor's degree required.
- 0 to 5+ years of applicable IT or healthcare experience depending on level.
- Epic certification required (specific level requirements apply).
- Understanding of healthcare business processes and technology.
- Knowledge of healthcare workflows and terminology.
- Analytical, organizational, and verbal communication skills.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Ability to work independently and within teams.
- Ability to solve problems and understand customer needs.
- Must live and work full-time in Arkansas, Kansas, Missouri, Oklahoma, or Texas.
Responsibilities
- Provide day-to-day technical support to end-users, including troubleshooting issues, answering questions, and resolving system errors to ensure uninterrupted use of the EHR system.
- Perform routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and security of the EHR system.
- Participate in testing and validation activities for system changes, enhancements, and upgrades, following pre-defined change management processes to ensure that new features and configurations meet functional requirements and do not introduce unintended consequences or disruptions.
- Assist in configuring and customizing the EHR system to meet the specific needs and workflows of healthcare providers and organizations implementing operationally approved optimizations.
- Collaborate with cross-functional teams, including IT professionals, clinicians, administrators, and vendors, to support EHR initiatives and projects, and facilitate communication and coordination.
- Maintain accurate documentation of system configurations, user procedures, and support issues, contributing to a knowledge base that facilitates efficient problem-solving and knowledge transfer within the team.
- Builds strong relationships with core customer base (nurses, physicians, revenue cycle, health information management, core team members, etc.) and facility leadership.
View Full Description & ApplyYou'll be redirected to the employer's site
