Qualia Learning and Training Specialist
New
A
AnywhereTitle and Escrow
US Based RemoteFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Stakeholder managementChange Management
Requirements
- 5+ years of experience in title, escrow, processing, closing, or transaction operations.
- Demonstrated advanced expertise in Qualia platform workflows, user experience, and operational functionality.
- Proven experience participating in system implementations, platform rollouts, or technology adoption initiatives.
- Strong instructional design, facilitation, and presentation skills.
- Ability to translate complex technical concepts into practical operational guidance.
- Experience developing training materials for multiple learning formats, including presentations, videos, and guides.
- Strong communication, coaching, and stakeholder management skills.
- Demonstrated analytical and problem-solving abilities.
- Ability to partner effectively with both operational and technology teams.
Responsibilities
- Develop and maintain the enterprise Qualia learning strategy, including onboarding, role-based learning paths, and certification programs.
- Design engaging instructor-led, virtual, self-paced, and blended learning experiences tailored to operational workflows.
- Deliver training programs ranging from individual coaching sessions to large-scale organizational rollouts.
- Partner with platform administrators and operational leaders to translate system changes into effective learning solutions.
- Monitor training metrics, assessment results, and user feedback to analyze adoption trends and identify process improvements.
- Facilitate workshops, office hours, and train-the-trainer programs to support platform readiness.
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