Data Entry & Payment File Specialist
New
T
TwoconnectEnergy & Utilities
Metro Manila, Philippines, 7:00 AM – 4:00 PM PHTFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3–5+ years
- Required Skills
- Microsoft ExcelMicrosoft OfficeReportingData entry
Requirements
- At least 3–5+ years of relevant experience in accounts payable support, billing administration, or data entry.
- Professional qualification certification or equivalent relevant work experience.
- Proficiency in Microsoft Office applications, specifically intermediate Microsoft Excel skills.
- Strong attention to detail and accuracy in processing invoices and customer data.
- Proven ability to manage high volumes of work and meet deadlines.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Good interpersonal skills to work effectively with internal and external stakeholders.
- Strong initiative and resourcefulness in resolving issues efficiently.
- Results-focused and goal-oriented approach to tasks.
- Experience within the electricity, gas, or utilities industries is considered a plus.
Responsibilities
- Process a high volume of electricity, gas, and LPG invoices accurately and efficiently within the company platform.
- Manage dedicated inboxes to ensure timely invoice uploads and payment processing.
- Investigate and resolve charge disputes, billing errors, and outstanding debt matters.
- Communicate professionally with internal teams, retailers, and providers via email and phone.
- Maintain accurate in-house systems, customer documentation, and supporting records.
- Submit accurate scheduled weekly reporting and ensure KPI requirements are met.
- Identify and escalate complex issues to senior team members or management.
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