Senior Revenue Operations Manager - GTM Systems and Automation
New
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New RelicB2B SaaS
Atlanta, Georgia, USA; Portland, Oregon, USA; San Francisco, California, USA; Toronto, CanadaFull-TimeSenior
Salary$131,000 — $164,000 USD
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Job Details
- Experience
- 6 to 8+ years
- Required Skills
- AgileSalesforceSCRUMJiraTableauMicrosoft Excel
Requirements
- 6 to 8+ years of experience in B2B SaaS across Revenue Operations, Field Sales Ops, or GTM Systems Architecture.
- Hands-on mastery of Salesforce, including custom objects, flow builder, complex schemas, and system integrations.
- Proficiency in Business Intelligence tools such as Tableau or advanced Excel.
- Experience leading cross-functional projects and writing detailed user stories.
- Proven success managing delivery using Agile/Scrum methodologies in Jira.
- Strong builder mindset with the ability to translate qualitative business needs into scalable technical designs.
- Relevant professional experience or a Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
Responsibilities
- Drive the GTM technology roadmap including Salesforce, Clay, and Salesloft, piloting AI capabilities and transforming manual processes into automated workflows.
- Partner with cross-functional stakeholders to gather requirements, translate needs into user stories, technical specs, and UAT testing plans.
- Define key system-level performance metrics, build automated dashboards, and collaborate with Data & Analytics to maintain a trusted source of truth.
- Guide field adoption of new system features by creating documentation, leading enablement sessions, and executing change management strategies.
- Collaborate with Marketing, Sales Operations, and Customer Adoption to streamline business rules and build the customer lifecycle from land to expansion.
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