Senior Creative Operations Manager

New

ToptalCreative Marketing

Canada, but candidates must work within one hour of Eastern Time (US)., within one hour of Eastern Time (US)Full-TimeSenior

Salary not disclosed

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Job Details

Languages: English
Experience: 5+ years
Required Skills: Project ManagementJiraStakeholder managementAsanaProcess improvement

Bachelor’s degree.
5+ years of project or creative operations experience within an advertising agency, design studio, or creative department.
Demonstrated experience managing multiple creative projects with competing priorities.
Strong understanding of creative workflows and ability to translate business needs into actionable plans.
Experience with project management platforms (e.g., Asana, Jira, Trello, or Monday.com).
Outstanding written and verbal communication skills in English.
Strong organizational skills and exceptional attention to detail.
Ability to remain calm and solutions-oriented under tight deadlines.
Strong relationship-building and collaboration skills.
Proactive mindset with the ability to identify opportunities for process improvement.
Ability to work independently and exercise sound judgment.

Serve as a primary operations partner for complex creative projects including advertising, video, and podcasts.
Own project planning and execution from intake through delivery, managing timelines and roadmaps.
Review creative briefs to ensure projects are clearly defined, scoped, and prioritized before kickoff.
Partner with creative leads and stakeholders to resolve resource constraints, dependencies, and timeline risks.
Facilitate project kickoffs and weekly status meetings to document decisions and next steps.
Provide regular project reporting to maintain visibility into priorities, status, and potential blockers.
Identify and implement opportunities to streamline workflows and improve operational efficiency.

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