Senior Creative Operations Manager
New
T
ToptalMarketing & Creative
United States, within one hour of Eastern Time (US)Full-TimeSenior
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 5+ years
- Required Skills
- Project ManagementJiraStakeholder managementAsana
Requirements
- Bachelor's degree.
- 5+ years of project or creative operations experience within an advertising agency, design studio, or creative department.
- Proven experience managing multiple creative projects with competing priorities.
- Strong understanding of creative workflows and ability to translate business needs into actionable project plans.
- Experience with project management platforms like Asana, Jira, Trello, or Monday.com.
- Outstanding written and verbal English communication skills.
- Exceptional organizational skills and attention to detail.
- Ability to remain calm and solutions-oriented under tight deadlines.
- Strong relationship-building and collaboration skills.
- Proactive mindset focused on process improvement.
Responsibilities
- Serve as a primary operations partner for complex creative projects including advertising, video, podcasts, and social media.
- Own project planning and execution from intake through delivery, including roadmaps and timelines.
- Review creative briefs and manage the weekly intake process to ensure projects are defined, scoped, and prioritized.
- Partner with Creative Leads to balance business needs, resources, and deadlines while identifying potential risks.
- Facilitate project kickoffs and status meetings to communicate deliverables, decisions, and next steps.
- Maintain visibility into project health and escalate high-impact issues to leadership.
- Streamline workflows and identify opportunities to improve operational efficiency across the team.
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