ServiceNow Architect
New
L
LightFeatherIT Modernization
Fully RemoteFull-TimeSenior
Salary150,000 - 170,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- AgileHTMLCSSJavascriptRESTful APIsDevOpsServiceNow
Requirements
- Active Secret or higher clearance
- ServiceNow Certified System Administrator (CSA)
- 5+ years of experience as a ServiceNow Architect or in a similar role
- In-depth experience with ServiceNow integrations, custom development, and troubleshooting
- Expertise in implementing and optimizing ServiceNow modules such as ITSM, ITOM, HRSD, Security Operations, Service Catalog, and Reporting
- Strong knowledge of ServiceNow data models, workflows, JavaScript, REST APIs, and web technologies (HTML, CSS)
- Experience with ServiceNow upgrades, performance optimization, and implementing best practices for scalability
- Strong knowledge of data security practices and integration security protocols
- Excellent communication and collaboration skills
- Strong problem-solving capabilities
- Experience with Agile and DevOps methodologies
- Self-motivated, proactive, and able to work independently in a remote environment
Responsibilities
- Design and optimize scalable ServiceNow solutions that align with business and IT requirements while adhering to platform best practices.
- Lead ServiceNow implementations, including solution design, technical planning, and phased deployments, while ensuring performance and maintainability.
- Collaborate with cross-functional teams to translate business needs into detailed technical requirements and specifications.
- Develop custom applications and extend ServiceNow modules using ServiceNow App Engine, Flow Designer, scripting, and other platform capabilities.
- Integrate ServiceNow with external systems and third-party applications, ensuring seamless data flow and robust security.
- Optimize ServiceNow workflows, manage data migrations, and enhance system performance through platform configuration and best practices.
- Conduct code reviews, testing, and deployment planning to maintain high standards of reliability, scalability, and security.
- Provide technical leadership by mentoring developers, guiding stakeholders, and enforcing ServiceNow development best practices.
- Create and maintain detailed documentation for applications, system designs, configurations, integrations, and processes.
- Ensure compliance with IT security standards, data governance policies, and regulatory requirements relevant to the platform.
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