Academic Program Manager
New
E
EdmentumEducational Technology
Location: United StatesFull-TimeMiddle
Salary65,000 - 85,000 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- Data AnalysisSalesforceOperations ManagementMicrosoft Excel
Requirements
- Bachelor’s degree
- 3+ years of experience in education operations or program management
- Detail-oriented, organized, and data-driven mindset
- Proficiency with Student Information Systems (SIS)
- Proficiency with Salesforce
- Proficiency with Microsoft Excel
- Strong sense of ownership and accountability
- Clear communication skills and ability to build relationships
- Ability to balance operational precision with customer empathy
- Adaptable and proactive approach to continuous improvement
Responsibilities
- Manage virtual programs by coordinating instruction, student services, enrollment operations, and data
- Lead onboarding, training, and setup for district partners and site coordinators
- Strengthen partnerships and identify opportunities for program expansion and deeper engagement
- Ensure accuracy and compliance across all data and program operations
- Monitor program usage, progress, and outcomes through reports and dashboards
- Partner with internal and external teams to resolve operational challenges
- Identify and implement process improvements to streamline workflows
- Support customer renewals and expansion through reliable program execution
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