- Build Convergent’s programmatic operating infrastructure by designing workflows, documentation, and operating rhythms.
- Manage end-to-end applicant and selection systems, ensuring consistent storage, review workflows, and feedback capture.
- Define practical metrics and build dashboards to provide visibility into applicant pipelines, program delivery, and capacity.
- Lead complex, cross-functional projects by establishing clear plans, dependencies, and accountability structures.
- Improve operational efficiency by mapping processes, identifying bottlenecks, and implementing automation where appropriate.
- Build institutional knowledge through standardized playbooks, templates, and decision records.
Project ManagementData AnalysisOperations Management+3 more