Email Operations Team Manager

New

JobgetherSaaS Marketing

Based in United States ... or from offices in the United States, Poland, Romania, or UkraineFull-TimeManager

Salary not disclosed

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Job Details

5+ years of experience in email, retention, or lifecycle marketing, preferably within B2C or B2B SaaS.
Demonstrated ownership of end-to-end programs, including strategy, journey design, and segmentation.
Hands-on experience with a major marketing automation or email platform (e.g., Braze, Klaviyo, Iterable, Marketo, HubSpot).
Familiarity with attribution models and email performance measurement.
Experience utilizing behavioral data and predictive models for segmentation.
Strong analytical skills with the ability to work with dashboards and data-warehouse-sourced data.
Solid understanding of email deliverability and list health for audiences of 100,000+ subscribers.
Demonstrated ability to collaborate cross-functionally with Product and Data Science teams.
Bachelor’s degree in Marketing, Communications, Business, or equivalent practical experience.
Upper-Intermediate (B2) or higher English proficiency.

Own email-channel-attributed revenue, defining contributions to lifetime value, retention, and expansion.
Define and maintain end-to-end email and push notification strategies aligned with product objectives.
Develop and execute the long-term email roadmap, auditing programs and prioritizing initiatives.
Translate behavioral signals and predictive churn scores into actionable segmentation logic.
Manage and develop a team of three email marketing specialists.
Ensure deliverability and list health for a large-scale, multi-product subscriber base.
Partner with data engineering to define data requirements, validation, and performance reporting.

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