Senior Email Operations Team Manager
New
A
airSlateSaaS technology
Poland / Israel / Ukraine / United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Upper-Intermediate (B2) or higher English
- Experience
- 5+ years
- Required Skills
- Data AnalysisSaaS
Requirements
- 5+ years in email marketing as a senior contributor or leader, retention marketing, or lifecycle marketing.
- Experience with B2C or B2B SaaS/subscription products at scale.
- Proven ownership of end-to-end email or lifecycle programs, including strategy, journey design, and KPI management.
- Familiarity with attribution models and the impact of attribution windows on performance reporting.
- Experience using behavioral data and predictive models for segmentation.
- Hands-on experience with major marketing automation platforms (e.g., Braze, Klaviyo, Iterable, Marketo, HubSpot).
- Track record of cross-functional collaboration with Product and Data Science teams.
- Strong analytical skills with comfort navigating dashboards and data-warehouse-sourced data.
- Deep understanding of email deliverability and list health at scale (100K+ subscriber base).
- Bachelor's degree in Marketing, Communications, Business, or equivalent experience.
- Upper-Intermediate (B2) or higher English proficiency.
Responsibilities
- Own email-channel-driven attributed revenue, setting strategic direction for LTV, retention, and expansion.
- Define and manage email and push notification strategies aligned with product goals.
- Lead churn-prevention and win-back programs using data-driven triggers.
- Translate behavioral signals and predictive churn scores into actionable segmentation logic.
- Define data requirements and partner with data engineering to enable advanced program triggers.
- Manage and develop a team of three email marketing specialists.
- Ensure email deliverability and list health across a multi-product subscriber base.
- Coordinate cross-functionally with product, data, and demand gen teams.
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