Lifecycle Automation Specialist

New

JobgetherMarketing Technology

Based in the United StatesFull-TimeMiddle

Salary not disclosed

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Job Details

1+ years of experience supporting CRM, marketing automation, lifecycle marketing, campaign operations, or marketing technology.
Practical experience configuring or supporting marketing automation, customer engagement, or CRM solutions.
Strong analytical thinking and problem-solving skills.
Excellent attention to detail and commitment to quality assurance.
Strong organizational and time-management skills.
Bachelor's degree in Information Systems, Marketing, Business, Computer Science, or equivalent practical experience.
Understanding of customer journey concepts, automation workflows, segmentation, and testing.
Exposure to email, SMS, or other multichannel engagement technologies.
Experience with Salesforce or Salesforce Marketing Cloud is preferred.
Familiarity with SQL or AMPscript is a plus.

Build, configure, test, and deploy lifecycle automation solutions using established implementation patterns and quality assurance processes.
Configure audiences, segmentation, automation workflows, personalization, and engagement logic based on approved designs.
Perform comprehensive quality assurance testing to validate workflow functionality and data accuracy.
Monitor automation performance to identify execution issues or data problems.
Troubleshoot routine implementation challenges and escalate complex technical issues.
Partner with senior specialists and managers to deliver automation initiatives.
Collaborate with enablement teams to maintain alignment with platform standards.
Maintain accurate documentation covering configurations, testing results, and operational updates.
Identify opportunities to improve implementation processes and automation quality.

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