Renewals Specialist
New
R
Remote RecruitmentSaaS / Subscription
South Africa. Gauteng, South Africa. Cape Town, Western Cape, South Africa; 100% remote – work from anywhere in South Africa, 09:00–17:00 UK time (11:00–19:00 SAST)Full-Time
Salary29,000 - 32,000 ZAR per month
Apply NowOpens the employer's application page
Job Details
- Required Skills
- SalesforceNegotiationHubSpotCRM
Requirements
- Experience managing renewals or subscription contracts
- Experience with CRM systems (HubSpot, Salesforce, or similar)
- Comfortable with outbound customer calls and emails
- Strong negotiation and follow-up skills
- Comfortable working UK business hours
Responsibilities
- Manage a portfolio of customer renewals from notice to close
- Proactively contact customers ahead of renewal dates
- Identify at-risk accounts and coordinate retention efforts
- Process renewal contracts and update CRM records
- Report on renewal rates and forecasts
- Liaise with sales and customer success on upsell opportunities
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