Marketing Success Manager
New
E
Ekwa MarketingHealthcare Marketing
CanadaFull-TimeMiddle
Salary50,000 CAD (Annual) + 10,000 CAD (Annual Bonus on performance)
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Job Details
- Experience
- 1+ years
- Required Skills
- SEODigital MarketingAccount ManagementRelationship management
Requirements
- Bachelor's degree in Marketing, Business, Communications, or a related field (or equivalent experience).
- 1+ years of experience in client success, account management, or digital marketing — preferably in an agency environment.
- Solid understanding of digital marketing channels: SEO, websites, social media, online reputation, and paid advertising.
- Experience working with performance data and marketing analytics tools.
- Strong relationship-building and client-facing communication skills.
- Ability to translate marketing data into clear business value for non-marketing clients.
- Strategic thinking combined with hands-on attention to detail.
- Organized, proactive, and able to manage multiple accounts simultaneously.
- Comfortable presenting results and leading client meetings with confidence.
- Collaborative team player who works effectively across departments.
Responsibilities
- Serve as the dedicated point of contact for an assigned portfolio of client accounts, building trusted, long-term relationships.
- Lead regular review meetings, and strategy sessions, ensuring expectations are set and met.
- Drive client retention, renewals, and satisfaction; proactively identify and address churn risk.
- Identify opportunities to expand accounts through additional services that genuinely benefit the client.
- Monitor campaign results across SEO, website, social media, reputation, and paid advertising, and drive optimization to improve ROI.
- Interpret marketing data and analytics to make recommendations that grow client leads, new patients, and revenue.
- Present clear, results-focused performance reports that connect marketing metrics to client business outcomes.
- Act as the liaison between clients and internal specialist teams, ensuring deliverables align with client goals.
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