Solution Engineer, Post-Sales
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BlumiraCybersecurity
Remote, United StatesFull-TimeMiddle
Salary$106,000 — $135,000 USD
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Job Details
- Experience
- 5+ years of hands-on experience in cybersecurity; 3+ years in customer-facing technical roles
- Required Skills
- AWSPythonBashGCPAzureLinux
Requirements
- Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or equivalent experience
- 5+ years of hands-on experience in cybersecurity, with focus on SIEM, security monitoring, or incident response
- 3+ years in customer-facing technical roles such as Solution Engineering, Technical Account Management, or Security Operations
- Strong understanding of network security, endpoint protection, and threat detection technologies
- Deep technical knowledge in the use, troubleshooting, and configuration of Cisco, Palo Alto, Watchguard, and/or Checkpoint firewalls
- Proficiency with security frameworks (NIST, ISO 27001, CIS Controls) and compliance standards (SOC 2, PCI DSS, HIPAA)
- Experience with cloud security platforms (AWS, Azure, GCP) and container security
- Knowledge of scripting languages (Python, PowerShell, Bash) for automation and integration
- Robust technical knowledge of common Linux and Windows administration tasks
- Familiarity with APIs, webhooks, and security orchestration tools
- Understanding of DevSecOps practices and security automation
Responsibilities
- Lead technical implementation of Blumira's security platform for new and existing customers
- Design security solutions tailored to customers' unique environments and requirements
- Provide hands-on technical guidance for integrations with existing security tools and IT infrastructure
- Troubleshoot complex technical challenges during onboarding and provide expert-level resolution
- Conduct security assessments and provide recommendations for improving overall cybersecurity maturity
- Create customized security roadmaps and implementation plans
- Partner with Customer Success Management to ensure seamless customer onboarding and ongoing success
- Proactively monitor customer health and engagement to identify expansion opportunities
- Contribute to technical documentation, best practice guides, and implementation guides
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