- Plan, organize, and execute external events for current and prospective customers, users, and community members
- Own the full event lifecycle, including concept, timeline, budget, logistics, vendor coordination, and on-site execution
- Manage all event-related correspondence, including invitations, RSVPs, confirmations, reminders, and day-of communications
- Partner closely with sales, marketing, and customer success to align events with pipeline development, customer engagement, and partnership goals
- Collaborate directly with customers and external partners to co-host events
- Track event details, attendance, and outcomes, ensuring information is accurately documented and shared internally
- Lead post-event follow-up, including internal debriefs and reporting
- Build and refine event processes, templates, and playbooks as the events program continues to scale
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