Associate Principal Technical Writer
S
SaviyntIdentity Security
Remote USFull-TimeSenior
Salary$157,000 - $182,000 a year
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Job Details
- Experience
- 12+ years of technical writing or technical content development experience for enterprise software.
- Required Skills
- PythonCloud ComputingGitJiraRESTful APIsGenerative AI
Requirements
- 12+ years of technical writing or technical content development experience for enterprise software.
- Bachelor's degree in Technical Communication, Computer Science, Engineering, English, or a related field, or equivalent experience.
- Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP).
- Strong understanding of enterprise security, IAM, and AI security concepts.
- Demonstrated experience applying generative AI/LLM technologies, including RAG concepts.
- Proficiency with REST APIs, Git-based workflows, Markdown, Jira, and modern documentation platforms.
- Familiarity with authentication/authorization standards like OAuth 2.0, OIDC, SAML, JWT, and policy-based access control.
- Familiarity with scripting or programming using Python or JavaScript.
- Demonstrated experience designing documentation for cloud-native products in security or identity management.
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities.
Responsibilities
- Independently explore, configure, and test complex, cloud-native security capabilities, including those powered by AI.
- Craft high-quality technical documentation such as configuration guides, integration instructions, API references, and troubleshooting resources.
- Drive the development of documentation for online help systems, release notes, and product feature guides.
- Collaborate closely with Product, Engineering, and other subject matter experts to translate intricate technical details into accessible content.
- Own documentation strategy and execution for cloud-native identity and AI security capabilities.
- Design, implement, and scale AI-enabled and agentic documentation workflows for content generation and validation.
- Mentor and guide other technical writers to elevate the team’s capabilities.
- Analyze documentation usage and stakeholder feedback to identify knowledge gaps and drive improvement.
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