Sr. Manager, Customer Success
New
M
MeasuredAd-tech / MarTech
London, England, United KingdomFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 7+ years
- Required Skills
- Google AnalyticsMicrosoft ExcelPowerPoint
Requirements
- 7+ years of experience with client services management.
- Experience in marketing attribution, media mix modeling, or in-market experimentation.
- Familiarity with ad-tech and MarTech platforms (e.g., GA, Facebook, other 3rd-party tools).
- Experience deploying, managing, and growing complex marketing measurement engagements.
- Advanced Excel and PowerPoint skills.
- Minimum BA/BS or equivalent degree.
- Ability to work independently and deal with ambiguity.
- Strong written and verbal communication skills.
Responsibilities
- Own gross and net revenue retention goals within your book of business.
- Manage day-to-day client relationships across seniority levels for a portfolio of 10+ brands.
- Manage product and service adoption across all client stakeholders.
- Provide internal product feedback based on client use cases.
- Deliver client training curriculum and interpret marketing performance reviews.
- Design and interpret in-market experiments across media channels.
- Provide optimization insights and budget recommendations to clients.
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