Head of Operations
New
E
Elevate and DelegateDigital Marketing
Philippines, Monday to Friday, 8 AM - 5 PM CSTFull-TimeManager
SalaryUp to $3000
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Job Details
- Experience
- 3-5 years
- Required Skills
- Project ManagementOperations ManagementSEODigital MarketingBudget managementProcess improvement
Requirements
- Minimum 3-5 years of proven experience in a digital marketing agency environment.
- Previous experience working at a digital marketing agency is mandatory.
- Proven experience managing multidisciplinary teams, project schedules, and team capacity.
- Experience developing scalable workflows, quality-control procedures, and performance metrics.
- Experience managing departmental budgets, labor costs, and production profitability.
- Bachelor’s degree in business administration, operations management, or marketing.
- Familiarity with SEO, paid advertising, website development, and reporting tools.
- Experience managing remote or internationally distributed teams.
- Proficiency with project-management, workflow, and automation platforms.
Responsibilities
- Translate strategic goals into actionable plans for the operations team.
- Monitor performance metrics and address operational challenges to maintain workflow productivity.
- Identify process inefficiencies and implement scalable solutions and automation.
- Supervise production teams to ensure on-time delivery and high-quality standards.
- Act as a primary liaison between production teams and clients.
- Recruit, mentor, and develop high-performing operations teams.
- Prepare and present performance reports to the executive team.
- Manage operational budgets to ensure profitability and resource optimization.
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