Platform Implementation & Quality Specialist
New
A
AideyBusiness Process Outsourcing
Philippines, Flexibility to work morning, mid, or night shifts (Philippine time) in support of a 24/7 operation.Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- At least 1 year of experience
- Required Skills
- HTMLCSSJavascriptShopifyQuality AssuranceA/B testing
Requirements
- Excellent English communication skills, both written and verbal.
- At least 1 year of experience in quality assurance, web implementation, platform configuration, website content management, or a similar role.
- HTML and CSS proficiency.
- Familiarity with JavaScript.
- Experience with ticketing systems such as HubSpot, Zendesk, Freshdesk, Jira, or similar.
- Stable internet connection (100+ Mbps) and a quiet, professional workspace.
- Flexibility to work morning, mid, or night shifts (Philippine time) in support of a 24/7 operation.
- Hands-on Shopify experience (Advantage).
- Experience with e-commerce, CMS, personalization, or similar web-based platforms (Advantage).
- Familiarity with browser Developer Tools (Chrome DevTools or equivalent) and basic web troubleshooting (Advantage).
- Familiarity with A/B testing, experimentation, personalization, or CRO platforms (Advantage).
Responsibilities
- Review and validate completed implementations, experience builds, bug fixes, and development tickets to ensure they meet requirements and function as intended.
- Perform functional, visual, responsive (desktop/mobile), regression, and relevant edge-case testing.
- Identify, document, and communicate defects with clear reproduction steps, expected versus actual behavior, and supporting evidence.
- Collaborate with the Development Team to resolve issues and validate completed fixes before release.
- Implement select merchant-requested changes and configure platform experiences based on approved requirements.
- Make straightforward corrections and updates when appropriate.
- Maintain clear documentation and communication across Development, Support, and Customer Success teams.
- Ensure all requests are completed accurately, efficiently, and within established quality standards and timelines.
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